To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Terrific front and back office folks. Michele is the best. My 95 Ford Taurus broke down off the freeway with an apparent coolant leak coming from somewhere. I'm an out of town college student from Colorado and had no idea where to turn for automotive repairs when my co- worker told me about Vandervert Automotive. I towed my vehicle in and they called me same day with an exact diagnosis and quote then told me it would be done THAT day! Thanks everyone at Vandervert.